Sloan Law Pty Limited (we, us or Sloan Law) is committed to protecting the privacy of visitors to our website. We strive to use our best efforts to ensure that the information you submit to us remains private, and is used only for the purposes to which you agree. The following reflects our commitment to you.
This policy relates only to information collected via this website. The firm is subject to strict privacy and confidentiality requirements in relation to personal information it collects from you in person after you instruct us to undertake legal work for you.
General information collected from visitors to the website
In general, we gather information about all of our users collectively, such as what areas users of the site visit more frequently and what services users access the most. We only use such data anonymously and in the aggregate. This information helps us determine what is most beneficial for our users, and how we can continually create a better overall experience for you when visiting our site.
Your personal information collected on this website
In some instances we may need more specific information about you. We may collect this information if you were to register via this website, sign up for a service or submit a question, for example. We may also ask you for specific information in order to provide you with the best possible service and website experience.
How we collect your personal information
In some instances we may collect personal information from you. In general, the type of personal information we collect about you is the information included in your registration or contact form, for example, your name, address, telephone number, e-mail address, or other information relating to you.
Where practical we collect personal information directly from you. We may collect personal information about you by telephone, letter, fax, e-mail, or from visiting this website.
In some limited circumstances, we may also collect sensitive information about you. Where we collect this type of information it will be obvious we are requesting it and we will only do so if we obtain your consent.
If we engage third party contractors to perform services for us which involves handling personal information we take reasonable steps to prohibit the contractor from using personal information except for the purposes for which it was supplied.
How do we store personal information?
Safeguarding the privacy of your information is important to us, whether you interact with us personally, by phone, mail, over the internet or other electronic medium. We hold personal information in a combination of secure computer storage facilities and paper-based files and other records, and take steps to protect the personal information we hold from misuse, loss, unauthorised access, modification or disclosure.
We may need to maintain records for a significant period of time. However, when we consider information is no longer needed, we will remove any details that will identify you or we will securely destroy those records.
General information disclosure
We do not disclose information about your individual visits to the website, or personal information that you provide, such as your name, address, email address, telephone number, etc., to any outside parties, except where we are under a legal duty to do so, including circumstances where we are under a lawful duty of care to disclose information.
Gaining access to information we hold about you
You can gain access to the personal information (if any) which we hold about you by written request. A request for access to the personal information we hold or in relation to an inquiry about privacy should be sent to:
The Privacy Officer
Sloan Law Pty Ltd
Level 1, 17 Bolton St, Newcastle NSW 2300
We will deal with the request to provide information within a reasonable time.
Keeping personal information up-to-date
You may access, correct, update, and/or delete any personally identifiable information that we may hold about you. In addition, you can unsubscribe from any mailing lists or any registrations at any time by notifying us in writing or by email. If your personal information changes please contact the Privacy Officer and we will endeavor to update and correct the information. We may also contact you from time to time to check the information is still correct.
Security of personal information
Sloan Law has implemented generally accepted standards of technology and operational security in order to protect personally identifiable information from loss, misuse, alteration, or destruction. Only authorised Sloan Law personnel are able to access personally identifiable information. These parties are required to treat this information as confidential. Despite these precautions, we cannot guarantee that unauthorised persons will not obtain access to the personally identifiable information. The personal information may be stored in hardcopy or electronically. We have security procedures in place to protect personal information.
Changes to our privacy policy
If we decide to change our privacy policy for our website, we will post these changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose it to anyone. If, at any time, you have questions or concerns about our commitment to your privacy, please feel free to email our Privacy Officer colin@sloanlaw.com.au
Disclaimer
Despite our efforts to provide accurate and up-to-date information on this website, we are not liable for inaccurate, incomplete, or outdated information that may be posted on this site, and we expressly disclaim liability for errors or omissions in its contents.